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The Weekend Distil - The Art of Communication

Posted by  Jean Moncrieff 

Toronto-22.jpg

The photo in this post was taken in Toronto, at Jibestream, were local mixed-media artist Rob Ciancamerla unveiled a piece of artwork that represents the company's brand and the nautical story behind the brand. We all interpret messages differently, which brings me to my observation for the week.

This week a business owner I work with looked at me rather exasperated and asked: " Why don't my employees get it?" 

I'm of the belief that good communication is essential to business success. At the most basic level, employees who don't know what's expected of them seldom perform to their potential. And policies and procedures aren't a substitution for communication. Leaders need to constantly engage employees in a constructive dialogue – listening to their perspective, interpreting their message, and coaching them to do their job well.

If you're faced with a similar dilemma, here are some articles you will likely find useful:

I'd love to hear your comments on the art of communication, feel free to share them below!

Posted by Jean Moncrieff

Jean is an entrepreneur with over 20 years business and marketing experience. He is passionate about helping startups and small business use digital marketing techniques to grow their companies. Currently, he splits his time between his home office in Italy and clients in Europe and North America.​

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